If you have a gas leak or can smell gas, call the GrDF Gas Safety and Repair Call Center on the Numéro Vert 0 800 47 33 33 (calls are free from landlines).
Go to the Enedis website to find the emergency number for your area.
If you need to ask questions about the safety of your home, you can call our dedicated safety number: 09 69 32 9000
An initial remote diagnosis of the problem is conducted immediately.
Expert technicians are available 24/7. If a home visit is necessary, they will schedule a team to carry out the work.
You can prevent domestic accidents involving natural gas by arranging for a safety inspection of your system.
You can also opt for electricity emergency response, which provides you with guaranteed support at any time.
Electricity and Natural Gas emergency assistance is the solution for any problem with your domestic system here in France.
If you smell gas in your home:
Tell us about any technical problems you encounter.